Privacy Policy
This Privacy Policy explains how NorthEdge Construction Painting Company (“NE Painting”, “we”, “us”, “our”) collects, uses, protects, and stores your personal information when you visit our website or request our services. By using our website, you agree to the practices described in this policy.
We are committed to protecting your privacy and ensuring your information is handled safely and responsibly.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
When you submit a form, request a quote, or contact us, you may provide:
- Name
- Email address
- Phone number
- Address or project location
- Project details and descriptions
- Any messages or attachments you send us
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our site
- Cookies and tracking data
This information helps us improve user experience and website performance.
2. How We Use Your Information
We use your information for the following purposes:
- To contact you regarding your inquiry or quote request
- To schedule appointments or consultations
- To provide, manage, and complete painting services
- To improve our website functionality and user experience
- To send important updates, service-related messages, or confirmations
- To maintain internal records and customer management
- To comply with legal requirements
We do not use your information for purposes unrelated to our services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only in the following situations:
- With service providers assisting with scheduling, billing, or communication
- If required by law, regulation, or legal process
- To protect our rights, property, or the safety of our clients and staff
Any third parties used by NorthEdge must comply with strict privacy and data protection standards.
4. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze traffic and visitor behavior
You may disable cookies through your browser settings, but some features may not function properly.
5. Data Storage and Security
We take reasonable technical and administrative measures to protect your information from:
- Unauthorized access
- Loss
- Misuse
- Alteration or disclosure
However, no online system can guarantee 100% security. By using our website, you acknowledge this limitation.
6. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party sites.
We recommend reviewing their policies before providing any personal information.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your data (when legally permitted)
- Opt out of communications
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our services are not directed at children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us with information, please contact us so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with an updated “Last Updated” date.
Continued use of our website means you accept the updated policy.
10. Contact Information
If you have any questions about this Privacy Policy or wish to request access to your information, please contact us:
NorthEdge Construction Painting Company
Email: northedgebc@gmail.com
Phone: +1 (604) 445-1008
Location: 1454 Nanton St, Coquitlam, BC V3E 0B2